Substitutions:
We encourage substitutions! If you would like to substitute any of the books in an order you have placed go to “>My Account and click on the View/Change Orders link. To substitute books in a gift you have received enter your Gift Code below:
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Returns:
If you receive a book you do not want, return it and receive a replacement book of your choosing. Let us know you are returning the book and tell of us the title/author of the book you would like instead. We will confirm your replacement book and get it out to you right away. Please let us know if you would like help selecting a replacement book. We are full of recommendations and here to help.
To return a book, mail it with the packing slip to: tienkiem.com.vn, PO Box 3334, Saratoga, CA 95070. A return label is located on the lower-left corner of the packing slip for your use. Return shipping is at the recipient”s expense. We recommend using USPS Media Mail because it is inexpensive but still offers tracking.
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